Emotional & online crisis support. Any platform.

ThroughLine connects people in distress to verified crisis support resources across 178 countries. Through your platform, in their language, in real time.

Talk to our team

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Trusted by the world’s leading platforms and providers

Crisis is everywhere

From suicide to scams, millions are in crisis online. Most suffer in silence, missing the support that could change or save their lives.

1 in 10 People experience a mental health crisis every year

Source: Johns Hopkins Bloomberg School of Public Health, 2024-2025

Support isn't

Support is fragmented, outdated or inaccessible. People in need face unreliable information, broken user experiences, and unnecessary friction that stop them getting help fast.

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You can’t do it alone

Most organizations aren’t equipped to respond at scale. Without the right tools, even well-meaning teams struggle to meet demand when it matters most.

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Global helpline coverage

1500+ verified services across 178 countries

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Vetted and verified services, maintained daily

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Automatic localization based on user location

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Inclusive design for all major demographics

Online Scam

Domestic Violence

Self Harm

Substance Abuse

Eating & Body Image

Suicide Crisis

Sexual Assault

Launch global crisis support in days, not months

Screenshot of ThroughLine API documentation for the /countries endpoint showing GET request, authorization input, and response details including status 200 with list of countries and status 401 unauthorized error.

API

Route users to support, in your product

Mobile screen showing a confidential mental health support site with quick exit button, country search, and company information.

Web app

Signpost to verified crisis resources

Mobile interface for crisis help with dropdown menus for country and topic, showing 988 Suicide & Crisis Lifeline contact options including text, call, and online chat.

Widget

Embeddable support on your safety center or site

API

Route users to support, in your product

Web app

Signpost to verified crisis resources

Widget

Embeddable support on your safety center or site

Get in touch

Built for the people responsible for others

Whether you're protecting users online, managing a safety or wellbeing support service, or supporting employee wellbeing, ThroughLine helps you offer 24/7 crisis support with confidence.

Online platforms

Trust & Safety Teams

Help users in crisis without the operational burden.

Social sector

Wellbeing & safety services

Help more people get the right support, without overwhelming your team.

Workplace

Mental Health Benefit Providers

Integrate crisis support into your offering — with no extra headcount.

ThroughLine has been absolutely invaluable for our organization. As a small team, we simply didn’t have the capacity to provide reliable links to helplines ourselves, but through their tool, visitors to our website can quickly and confidently access verified support.”

Katherine Thomson

Head of Marketing & Campaigns

Having a partner instead of just a vendor has been transformative. The ThroughLine team is mission-aligned, collaborative, and genuinely invested in building the best resources for our users.”

Lucia Stacey Harris

Director of Member Protection

ThroughLine has been an incredible partner. They have helped us scale quickly and connect vulnerable users with the right support. Their team is professional, thoughtful, and highly knowledgeable. We’re proud of the impact this work has, reaching people and providing help when it matters most.”

Kia Wahl

Head of Product Partnerships

Privacy-first. Clinically grounded.

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Privacy protected

We minimize data collection and ensure anonymous access.

Expert led

Built by clinicians and crisis support experts.

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Regulation-ready

Built to meet your requirements under major safety and privacy laws.

Let’s make crisis support accessible, everywhere.

Whether you’re an online platform, a care provider, or a workplace benefit provider, ThroughLine helps you connect people to the right support, right when they need it.

Talk to our team

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